Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with ANIXAB International. We are committed to delivering your favorite jewellery products safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

  • All orders are processed within 5-7 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During peak seasons, festivals, sales, or promotional events, processing times may be slightly extended.

2. Shipping Coverage

We currently deliver across India.

For international shipping inquiries, please contact our customer support team before placing an order.

3. Delivery Time

Estimated delivery timelines:

Location Estimated Delivery Time
Metro Cities 3-7 Business Days
Tier 2 & Tier 3 Cities 4-8 Business Days
Remote Areas 5-10 Business Days

Delivery times are estimates and may vary depending on courier operations and location.

4. Shipping Charges

Standard Shipping

  • Free Shipping on prepaid orders above ₹499.

  • Orders below ₹499 may incur shipping charges displayed at checkout.

Cash on Delivery (COD)

  • COD service may be available for selected pin codes.

  • Additional COD charges may apply and will be shown during checkout.

5. Order Tracking

Once your order is shipped, you will receive:

  • Tracking Number

  • Courier Partner Details

  • Tracking Link via Email, SMS, or WhatsApp

Customers can track their shipment using the provided tracking details.

6. Delivery Delays

While we strive for timely deliveries, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Incorrect customer address information

  • Courier partner delays

ANIXAB International shall not be held responsible for delays caused by circumstances beyond our control.

7. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply.

  • We shall not be responsible for failed deliveries due to incorrect customer information.

8. Failed Delivery Attempts

Courier partners generally make multiple delivery attempts.

If delivery fails due to customer unavailability, refusal, or incorrect address:

  • The package may be returned to us.

  • Re-shipping charges may apply.

9. Damaged or Tampered Packages

If you receive a damaged or tampered package:

  1. Take photos before opening.

  2. Record an unboxing video.

  3. Contact us within 24 hours of delivery.

Claims without sufficient proof may not be eligible for replacement or refund.

10. Lost Shipments

In rare cases where a shipment is lost in transit:

  • We will coordinate with the courier partner.

  • After verification, a replacement or refund may be issued at our discretion.

11. International Shipping

For international orders:

  • Customers are responsible for any customs duties, import taxes, or local charges imposed by their country.

  • Delivery timelines may vary depending on customs clearance procedures.

12. Contact Information

ANIXAB International

Email: anixab.international@gmail.com

Phone: +91 97662 88995

Address: Plot No. 67, Flake Layout, Katol Road, Nagpur – 440013, Maharashtra, India

GSTIN: 27CGTPA7501BZ0

For any shipping-related queries, please contact our customer support team.